CABIN POLICY:

CANCELLATION POLICY:

1)    Cancelled by passengers

2)    Cancelled by Sails of Indochina:
Focus Indochina is operating under the Halong Bay Management Board and we just cancel the cruise in case of dramatic problems like disasters, epidemics, political problems, etc..... In this case, clients will be refunded the total sum of booked services.


CHILD POLICY:

Focus Indochina offers private sailing junk cruises like no other in Lan Ha bay, Halong bay, Van Don Bay, Bai Tu Long bay and Cat Ba island and  car services as below:
Pick up and drop off: at your hotel in Hanoi ( Surcharged if pick up or drop off at the airport)
Private 04 seat car can accommodate up to 02 persons.
Private 07 seat car can accommodate up to 3 persons.
Private 16 seats minivan  and 45 seats bus can accommodate from 8 person to 40 person and much more.
SAILS OF INDOCHINA - LAN HA BAY
WEATHER ISSUE:
Halong Bay actually belong much to the natural issue.   All cruise teams here ( including ours ) are under the managed and operation of the Halong Bay Management Authority.  They reserves right to monitor the weather condition and makes decision for sailing permission daily.  Their decision comes at any time of the day and this will be informed via phone to all cruise teams. Sails of Indochina will be in charged of informed passengers and travel agents after we receive any urgent weather issue.